Knowledgebase - Categories
- Billing ( 2 )
- Common questions for clients related to billing.
- Cpanel ( 17 )
- Common Cpanel questions
- FAQs ( 1 )
- Frequently Asked Questions
- My Server is down, what next .. ( 2 )
- Common questions related to server issues
Most Popular Articles
- Accessing Cpanel
- When you get your user and pass for your server with Cpanel.
https://mysiteip:2087 or http://mysiteip:2086
You will be asked for user and pass.
root will be your user name
your pass will be your pass assigned
Views: 1030
- How can I enable anonymous FTP access in cPanel?
- Anonymous FTP access can be enabled by logging in your cPanel. In the Files box you will find a link to Anonymous FTP.Following this link will allow you to enable anonymous FTP access and configure all related options.Bear in mind that the anonymous users must log with the username anonymous@yourmain.com and any password. You should ...
Views: 778
- I am going to be late on payment, will you shut off my server ?
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We are here to do everything possible to ensure uptime, not shutdown your server.
The 1st thing always to remember is communicate with the billing department, always explain your situation, and we will work with you. If you do not inform anyone, the system is automated to shut off the port on the servers. So just take a few minutes, ...
Views: 61
- Can I switch from Dedicated Servers to Cloud Hosting
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Yes, if you currently have a Dedicated server with CPanel, Switching over to a Cloud is recommended. The Cloud Hosting enviromentis just like having a private Dedicated machine.
Some of the Benefits to think about:
Starting a Business using Cloud has ability to allow growth VS Dedicated server. Dedicated servers if you grow your business, ...
Views: 50
- Server is down, what do I do ?
- If your server is down, the 1st thing is to login to the client area.
Did you pay your invoice ? if invoices are paid, next
can you ping the server ? using the IP address of your server is suggested, if you get a reply from IP address, next
if you do NOT get a reply from IP address, OPEN ticket and ask for reboot request, monitor ...
Views: 45
