Server is down, what do I do ?
If your server is down, the 1st thing is to login to the client area.
Did you pay your invoice ? if invoices are paid, next
can you ping the server ? using the IP address of your server is suggested, if you get a reply from IP address, next
if you do NOT get a reply from IP address, OPEN ticket and ask for reboot request, monitor your ticket for tech
reply, normally they will tell you the server is back up, or if there is an issue.
If the server is rebooted successfully, and the website is still down, USE IP address to connect to your control panel or SSH to
server. Check to make sure DNS server is operational. Is your domain expired ?
If domain registration shows paid, and other domains work or fail, but you can connect via IP, OPEN ticket and Ezzi Staff
will assist with solving the issues.
Was this answer helpful?
First you need to login to your Dedicated server as root via SSH. Then type the following command...
The path to your root directory is: /home/username/. Obviously, substitute "username" with the...
To install the role using PowerShell, use these steps: **PowerShell must be run using...
To REBOOT, POWER OFF, and SUSPEND your server:1) Navigate to My Services2) Select the server3)...
Add this to /etc/rc.local to enable high performance cpu mode by default on boot (it's set to...