Common Webmail Problems and Solutions
When you login for the first time on a newly setup cPanel system, you may see the following...Accessing Cpanel
When you get your user and pass for your server with Cpanel. https://mysiteip:2087 or...Adding Secondary IPs to cPanel via SSH
When adding IPs through an SSH console: 1. Edit the file “/etc/ips” 2. Add your new...Allowing Apache Logs to be Read by Other Programs
Click on the "Tweak Settings" link under "Server Setup". Within the "Stats and Logs" section is a...Can I change my cPanel account username?
Yes, you can change your cPanel account username. This feature is not found in your cPanel...Common Exim / Error 550 – “The recipient cannot be verified”
On servers running cPanel, you may find that mail sent to valid users is bounced back by your...cPanel Error Log Check List
Log of all bash commands run by a user /home/username/.bash_history Access_log records all...CPanel License is Expired
CPanel License is ExpiredSSH to your server and type the following command...CPanel Required Ports List (Advanced Users)
Some owners will enable firewalls or block ports.The following are used by cPanel and should not...Creating Your Own Name Servers in cPanel/WHM
When you add accounts to your WHM, you should set up your own name servers. This will allow...How can I avail the Help feature?
Clicking the Help button opens a pop-up window with information regarding the feature you have...How can I block an IP address using cPanel?
If there is an IP address you wish to block from your website, you can follow the given steps:(a)...How can I create a full backup?
To save a copy of your website to the web server: Click the Download or Generate a Full Web...How can I create symbolic link in cPanel?
How to create symbolic link in cPanel.You can create a symbolic link in cPanel by setting a...How can I enable anonymous FTP access in cPanel?
Anonymous FTP access can be enabled by logging in your cPanel. In the Files box you will find a...How Can I Reset my cPanel Password?
How can I reset my cPanel password? If you forgot your cPanel password, or the one provided in...How can I restore a backup created with cPanel?
If you've previously downloaded a backup copy of your website through your cPanel, restoring your...How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?
Login to the webmail program you prefer. You can get there by going to your-domain.com/webmail....How to Access Softaculous in cPanel?
How to Access Softaculous in cPanel?1. Log into your cPanel account. 2. In the "Software and...How to add a new mime type in cPanel
In order to define a new Mime Type there are few simple steps you need to accomplish. 1. Log in...How to change a cPanel or a root password through WHM
Almost all server and account settings can be modified through cPanel's Web Host Manager - WHM....How to Change cPanel Style/Theme?
Switching over to another cPanel theme with a different style is easy and there are two ways to...How to Change Language of your cPanel?
cPanel supports a lot of languages, and if you want to change your cPanel language to your native...How To Check Status of Extensions From Command Line?
The following command will give you the Status of Extensions:# /scripts/phpextensionmgr status...How to Compile PHP with New Modules (Curl, GD) (Advanced Users)
EzziNet support offers assistance if you are unsure of how to do this yourself. Should you find...How to create a new folder or files in the cPanel File Manager?
1. Log into your cPanel account.2. In the "Files" section, click on the "File Manger"...How to create new accounts on WHM ?
To create a new account on your Dedicated server you will need to login to WHM with root...How to disable SuperCacher for wildcard subdomains
When you have a wildcard subdomain setup and you need to disable SuperCacher for a specific...How to enable Apache SpamAssassin in cPanel?
How to enable Apache SpamAssassin in cPanel?Apache SpamAssassin is a mail filter that identifies...How to enable boxtrap in cPanel?
How to enable boxtrap in cPanel?BoxTrapper requires all email senders who are not on your...How To Enable SPF & DKIM In cPanel
How to enable SPF & DKIM in cPanel This guide will give you an overview of how to...How to enable SSH/Shell Access icon in cPanel on VPS?
In order to turn on the SSH/Shell Access icon in the users' cPanel you should log in to the VPS...How to generate and download a full backup of your cPanel Account?
How to generate and download a full backup of your cPanel Account?1. Log into your cPanel...How to Install and Uninstall PHP Extension on cPanel Server?
To Install PHP Extension : Run the following SSH Command # /scripts/phpextensionmgr install...How To Install PHP Extension on cPanel Server
Installing PHP extension managers like Ion Cube or Zend Optimizer is very easy on cPanel servers....How To Install SSL Certificate In cPanel
There are many reasons to have Secure Socket Layer (SSL) certificates configured for your...How To List PHP Extensions From Command Line?
Run The following command and it will give you the full list of avaialable extensions:#...How to Park a Domain in cPanel?
How to Park a Domain in cPanel?Note: Before parking a domain, First you need to update name...How to prevent user creating certain domains
How to prevent user creating certain domainsYou can use cPanel & WHM to prevent users...How to protect a folder with username and password in cPanel?
How to protect a folder with username and password in cPanel?You can lock a directory with...How to Reset my cPanel Account Password?
If you can access your cPanel account, follow these steps to reset your password:...How to Setup Bandwidth Allocation Notices in WHM
Click on the "Tweak Settings" link under "Server Setup". Within the "Mail" section is a check box...How to update your cPanel Contact Information or receive a notification on reaching quota limit?
If you want to receive notification on reaching your disk quota, bandwidth usage limit, reaching...How to upload files via the cPanel FileManager?
How to upload files via the cPanel FileManager If you don't want to use a 3rd party FTP...How to use packages to manage the accounts on your WHM ?
If you have multiple accounts on your server and you want to provide them with different amount...How to View your FTP Settings in cPanel ?
Under Files click the FTP Accounts button. In the Special FTP Accounts section, you will see...How To Whitelist IP In cPanel/WHM
Once in a while cPanel security may block an IP. You can whitelist your IP space via shell and...In case Cpanel does not show images
In case Cpanel does not show images please follow these steps: 1. Click on the link "show icons"...Incorrect diskspace and information in cPanel
Your cPanel keeps disk space usage for your entire account, email accounts, databases, and...New IP Addresses are not Showing Up in WHM
IP purchases made through EZZInet will be assigned to your account. However the IPs will still...Running Exim on a Different Port
Log into WHM and click on "Service Manager" under the Service Configuration grouping. Put a...Upgrading your Apache Server in cPanel/WHM
There are two ways to update your Apache version in cPanel. Do not add or remove modules, unless...Website Stats are not updated
The users' web statistics on client servers are updated every night. This update may be delayed...WHM Shows All Accounts as 0/unlimited Quotas:
Once in a while your server can generate a issue that will cause all accounts to show 0 or...